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Terms & Conditions


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Frequently Asked Questions

 

Can I track my order?

Yes. A tracking number will be e-mailed to the e-mail address you provided on your order after your order is shipped. This e-mail will have a link to fully track your order status on Jatashop.com. All of our orders have tracking numbers.

 

How long does it take for my order to be processed?

Most orders are processed the same business day.

 

How long does it take to receive my items?

Every product is different. The shipping time from our warehouse is listed in the availability field on each listing. Many stocked products are ready to ship within 2-3 business days after your order is placed. Our "Made to Order" products are manufactured when the order is placed and most ship within 1-3 weeks.

 

Will all of my items be delivered at the same time?

Not always. Due to stock availability, some items may be received sooner than others.

 

What Does "Special Order" & "Made to Order" mean?

"Special Order" & "Made to Order" means the product is hand made when you place your order. These items are not stocked in a warehouse, but are personally made for you.

 

When will my credit or debit card be charged?

Credit cards and debit cards will be charged on the date that your order is placed, not the date of shipping. If your item(s) are backordered, your payment is used to reserve the products(s) you purchased with the manufacturer(s).

 

Is there a store purchase minimum?

Yes. You must have at least $19.99 in your cart to checkout.

 

Do you charge sales tax?

NO! we don't for any products shipped outside of Arizona. We are required by law to collect 8.60% sales tax for any products shipped to Arizona.

 


Safe Shopping:

How safe is it to order from Jatashop.com?

We use industry-standard SSL (Secure Sockets Layer) 256-bit encryption. ALL pages on JataShop are covered by this protection.

 


Shipping Information:

How much is shipping?

We offer FREE STANDARD GROUND SHIPPING for orders over $99. Orders under $99 are charged a flat rate shipping fee of $8.95. We do not have any shipping surcharges, so all orders either ship for free or $8.95, period.

Expected shipping time for your order?

Many stocked products are ready to ship within 2-3 business days after your order is placed. Our "Made to Order" products are manufactured when the order is placed and most ship within 1-3 weeks. Every product page has the estimated shipping time from our warehouse for that specific product. These time frames are also shown in the shopping cart & checkout page for every individual item.

How will your order be shipped?

Your order will be shipped by standard ground shipping via FedEx, UPS, USPS, Sure Post, Smart Post, Spee-Dee, or L.T.L. carrier to the continental United States. At our discretion, we will choose the best shipping carrier based on speed of delivery, shipping origin, destination address, and size & weight of the package(s). Typical delivery time from these carriers is 2-5 days to deliver your order. No express shipping options are available at this time.

Do you ship to Alaska, Hawaii, P.O. Boxes, APO's, FPO's, US Territories?

Generally not. Most of our products cannot ship to a P.O. Box, military addresses or US territories outside the lower 48 states. Some smaller items can ship via USPS Priority Mail. Please inquire before ordering if you require a USPS Priority Mail delivery to one of these regions.

Do you ship internationally?

No. We only ship to US addresses.

 


Return Policy:

If you are not satisfied with your purchase for any reason, contact us to return it within 14 days after receiving the merchandise and Jatashop will replace the item or issue a full refund minus the actual original shipping charges and any manufacturer handling charges (if applicable) to the original payment method used for the purchase. Customer has 10 business days to return the item back to Jatashop after receiving the RMA number. Once return is received by Jatashop, please allow 2-3 days for a refund to be issued. All merchandise is subject to a 20% restocking fee.

 

Non Damaged Items:
  • Please contact us for a Return Merchandise Authorization number (RMA#) and the return mailing address
  • Jatashop cannot accept returns later than 10 business days after customer receives the RMA number
  • After you receive the return instructions and send the item back, we highly recommend emailing us a tracking number in order to not delay your refund
  • For merchandise that is not broken or damaged, it is your responsibility to mail the item(s) back to us
  • Ship your return merchandise by any delivery service you choose (Fedex, UPS, or USPS)
  • Returns must be shipped prepaid and insured for your protection (we must receive the item undamaged, unused, unaltered and in original packaging to issue a refund)
  • Shipping charges you paid on your order are not refundable unless item is defective or damaged
  • Although you only paid a flat rate of $8.95 for shipping on your order or received free shipping, your refund will be the invoice total minus the actual original shipping charges and any manufacturer handling charges (if applicable)
  • All merchandise is subject to a 20% restocking fee
  • Any free gifts received with purchase, must also be returned in resalable condition to receive a refund for original merchandise purchased
  • Please allow up to two weeks for your return to be processed

Damaged Items:
  • Please contact us within 3 business days after receiving your damaged or broken merchandise for instructions
  • Claims for damaged or broken merchandise cannot be processed after 3 business days from the delivery date
  • You may be required to e-mail a picture of the damaged or broken merchandise to receive a free replacement
  • If you are required to e-mail a picture of the damaged or broken merchandise, a free replacement will not be sent until we receive the pictures
  • If we require the damaged or broken item(s) back, you will not be responsible for return shipping charges
  • If you refuse a free replacement of the identical item(s) you received damaged or broken, you will be required to send the item back at your expense and your refund will be processed under the terms of our non damaged items policy
  • Keep all original packaging and mailing labels

Items Not Received:
  • All shortages must be reported within 3 business days of delivery receipt of merchandise. We can replace missing items only if they have been reported during this time frame. If you are missing any part of your order, contact us immediately.

Items Returned for Non Delivery:
  • Merchandise that is returned for shipment refusal will be charged a 20% restocking fee plus all applicable fees from the non damaged items policy.

Items Returned for Non Delivery ("Special Order" & "Made to Order"):
  • "Special Order" & "Made to Order" merchandise that is returned for shipment refusal will be charged a 50% restocking fee plus all applicable fees from the non damaged items policy.

Items Returned Without a Return Authorization:
  • Merchandise that is returned without receiving return authorization from Jatashop will be charged a 50% restocking fee plus all applicable fees from the non damaged items policy. Jatashop reserves the right to refuse the return altogether.

"Special Order" & "Made to Order" Items:
  • All merchandise marked "Special Order" or "Made to Order" in the availability field cannot be returned unless defective, broken or damaged during delivery. In the event there is a problem with the merchandise, we will exchange the defective or damaged items for the same exact items at no additional cost. All sales are final on special order merchandise.

Closeout Items:
  • All merchandise marked "closeout" in the availability field cannot be returned unless defective, broken or damaged during delivery. In the event there is a problem with the merchandise, we will exchange the defective or damaged items for the same exact items at no additional cost. All sales are final on closeout merchandise.

Bulk Orders:
  • All bulk orders (5 or more of the same product) cannot be returned unless defective, broken or damaged during delivery. In the event there is a problem with the merchandise, we will exchange the defective or damaged items for the same exact items at no additional cost. All sales are final on bulk orders.

 


Cancellation Policy:

In the event that you would like to cancel your order, we will try our best to cancel your order before it is sent to our warehouse for fulfillment. We process orders on the same business day of your order, so it will be tough to cancel most orders. Once your order is processing in our warehouse, we may or may not be able to cancel your order. If we were able to cancel your order, we will issue a refund to the original credit card or your PayPal account used for the purchase minus an $8.00 processing fee. If we were unable to cancel your order because your order is processing in our warehouse or already in transit, you will need to return merchandise in accordance with our policy for non-damaged items.

 

Special Order Items:
  • All "Special Order" & "Made to Order" merchandise cannot be cancelled once the order is placed with the manufacturer. Under special circumstances that are pre-approved by Jatashop LLC, special orders may be cancelled with a 20% manufacturer cancellation fee.

Bulk Orders:
  • All bulk orders (5 or more of the same product) cannot be cancelled once the order is placed with the manufacturer.

 


Privacy Policy:

Last updated: March 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jatashop LLC, 3039 W Peoria Ave, Ste 102-165 Phoenix, AZ 85029.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Arizona, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

 


Disclaimers:

Errors in Pricing Disclaimer:

Prices and availability of products are subject to change without notice. Our site offers a large number of products and it is possible that, despite our best efforts, some of the products listed may be incorrectly priced. If a product’s correct price is higher than the price stated on our site, we will either contact you for instructions before shipping the product, or cancel your order and notify you of such cancellation. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an order confirmation.

 

Product Sizes Disclaimer:

This site offers a large number of products of which most have sizes listed for that item on its product page. The size listed on each product is approximate and may not be exact. We try to be as accurate as possible with the item measurements, but some items may differ within a few inches.

 

Yahoo! Web Analytics Disclaimer:

We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

 

Google Advertising Cookie Disclaimer:

We use third-party advertising from Google to serve ads when you visit our website. Google may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here.