Contact Us

We are here to help you! If you have a question about a product or an order you placed, please contact us by sending an email (you will get a response the same day) or calling during our business hours listed below. We would like to hear from you if you have any other general questions, comments, or suggestions.

E-mail (for quickest response):

By Phone: 480-239-3784
Monday-Friday: 10:00am to 6:00pm PST

By Standard Mail:
Jatashop LLC
P.O. Box 39382
Phoenix, AZ 85069

Return Policy

If you are not satisfied with your purchase for any reason, return it within 14 days after receiving the merchandise and Jatashop will promptly replace the item or issue a full refund minus the actual original shipping charges to the original credit card used for the purchase (a 20% restocking fee may apply). Returns must be undamaged, unaltered and in original packaging. If you need to return your item, email us and we will give you further instructions. In your email, please provide your order number, name, and address.

For more info about our shipping, returns and privacy policies, see our Policies page.